Oscar
At work, we have this silly little recognition program called Oscar Dollars. You get one when a manager recognizes you for doing something great that is out of the ordinary. We had a similar program in my high school. It didn’t really work then either, because the bad kids would get so many more than the kids that actually did anything good. But it “promoted their self esteem and made them behave better.” Seeing as half are probably in jail by now, I doubt that.
Anyway, last night I went out of my way to help a few guests, check in a group of 32 people and arrange their payments, find out why 16 rooms had a prepayment set up on one room, split the payments off to find that the prepayment amount wasn’t enough, find out that they were tax exempt, remove the taxes and record their tax exempt status on their reservations, AND answer phones because the call center was exploding with questions and there was only 1 agent working.
I received an Oscar Dollar for “Initiative.” I don’t want an Oscar Dollar, give me a fucking promotion!
